Contitouch Technologies is a leading Technology company whose primary focus is to provide professional and technologically advanced ICT Business Solutions that will match and surpass international standards.
Contitouch offers customised systems development solutions to improve process flows. Our focus is automating all manual processes in a way that improves efficiency and services for our clients. We aim to bring convenience into the palms of consumers hands and hassles out of our clients hair. That is why we have created an e-commerce solution that fits every business, specially customized to the Zimbabwean market, taking businesses online and into the 21st Century. All our work is done in line with current international standards and best IT practises.
Contitouch provides individuals and businesses with access to traditional financial services in innovative ways that previously weren’t available. For instance, many conventional banks’ mobile apps now offer customers on-the-go access to bank services, including the ability to view your balance, transfer funds or deposit a check. Meanwhile, robo-advisors like Betterment are less costly and more convenient than in-person investment advice from a financial advisor.
In the simplest sense, 24/7 support means providing your customers with live help at all times. Businesses can fulfill this commitment in a handful of ways:
- Phone support – Inbound calls are distributed to agents on a service team.
- Live chat support – Tech support staff helps customers using a website or social media chat window.
- Self-service support – Knowledge base articles, FAQs, and video tutorials help customers without live interaction.
- Automated support – People resolve issues using chatbots, interactive voice response (IVR), and other forms of automation.
We offer solutions that make it easier for you to accept online payments from both local and international clients helping your business to realize its maximum potential.
Contitouch has established a Tier 4 data centre which is regarded as most robust and less prone to failures. The Data Centre is designed to host mission critical servers and computer systems, with fully redundant subsystems (cooling, power, network links, storage etc) and compartmentalized security zones controlled by biometric access controls methods, which will guarantee an up time of 99.995%.
Contitouch prides itself as the only company in Zimbabwe offering network monitoring solutions that clearly depict usage and allows our clients to prioritise traffic and generate reports to aide decision making. Contitouch also focuses on IoT as the digital age advances it is crucial for all our clients to ensure their networks are safe and perfectly optimised.
WE ARE DISRUPTIVE. Leading technology business, helping disrupt old paradigms and unleashing new opportunities with emerging technologies.
Creating innovative technologies wherever your business is; Web, Cloud and Physical. Our thrust is enabling companies to re-imagine their businesses,
processes, and experiences.