FAQ


CONTIPAY ISSUES

1I DID NOT RECEIVE PAYMENT CONFIRMATION
Type hi on WhatsApp chatbot wa.me/263788788008 Select option 1 Payment Issues, and then follow the instructions accordingly.
2WHERE DO I PUT MY CP REF WHEN PROCESSING PAYMENT?
When paying using ZIPIT/RTGS TRANSFER. Please enter the CP reference under Reason for payment or payment reference using the following format CP12345
3HOW DO I PAY FOR DSTV USING RTGS?
Type hi on WhatsApp chatbot wa.me/263788788045
Select option 1 pay dstv and follow the payment instructions
4HOW DO I PAY FOR ZESA?
Type hi on WhatsApp chatbot wa.me/263788788035 Select option 1 buy Zesa and follow the payment instructions
5HOW DO I PAY FOR CHITUNGWIZA MUNICIPALITY RATES & WATER BILL
Use the following url for Chitungwiza water and rates payments, https://pay4it.promun.co.zw/chitwn
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